If customer paid twice for one transaction, the one transaction amount will be refunded via same source within 7 to 10 working days. If the customer wants to return the products they have to request for return within 12 HOURS of delivery of the products. The amount will be refunded via same source within 7 to 10 working days.

Return Policy
We provide no Question Asked Return Policy. Our Customer Service Department is available to assist you should a problem arise with your order. Please inspect your packages immediately upon receipt and notify us promptly of any damage or discrepancies. Should an item be shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem.

Prior to returning any items, please contact the Customer Service Department to Return Material and shipping instructions.

We will do our best to fulfill requests to return material. Returns accepted for items ordered should be initiated with NEXT DAY from product delivery.

If the customer wants to return the products they have to request for return within NEXT DAY of delivery of the products. The amount will be refunded via same source within 7 to 10 working days. Also in case of undamaged & original packing condition which should not be not tampered, amount will be refunded via same source within 7 to 10 working days, however, Customer has to bear the cost of return.

CANCELLATIONS POLICY
In case of cancellation of order before dispatching and within 3 days of the order given, the transaction amount will be refunded via same source within 7 to 10 working days.

REFUNDS POLICY
Customer can initiate the refund request to us within 7 days, and once the refund is approved we will refund the amount within 48 hours and the amount will reflect within 7 to 10 working days. Once the returned product is received by GoShop Lucknow. Your order amount will be refunded to you by your preferred refund method i.e. refund via the payment method you used via same source.
For refund against cash on delivery order, user will need to fill a form that accepts bank account details to which the amount will be refunded.
COD charges and taxes are non-refundable.
The Management’s decision with regard to damaged/defective product and/or issuance of credit shall be final and binding. Further, the Management reserves the unilateral right to modify/alter the aforesaid conditions/policy without prior notice and the same shall be final and binding.